Buy Bounce Metronome Pro - FAQ
What do I get?
Where can I buy it?
What are the Versions (Order types)?
Is there a version for the Mac or Linux?
What is Shareware?
The test drive wasn't long enough - can I get another one?
Is it a secure order?
What is your privacy policy?
Can I purchase using PayPal?
Is it available on E-bay?
Are there alternatives to buying on-line?
How do I unlock the program?
I have purchased Bounce Metronome before. Can I update to a new order type?
Can I use my unlock key on other computers?
Does the unlock key apply for all future versions of Bounce Metronome?
Does the program come with printed documentation?
Can I get it on CD?
What is the Money Back Guarantee?
Are there any discounts?
Can you give me a free unlock key (crack) for your software?
If your question isn't answered here yet, for friendly support, please contact support@bouncemetronome.com
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What do I get?
What you buy is an unlock key to unlock the software. It is sent to you by e-mail straight away. It is also shown on the confirmation page in your browser.
The key unlocks the program on any computer you use
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Where can I buy it?
To buy this metronome straight away go here: :
Privacy
I use the personal details you give me only for the purpose for which you provide them. I never see the credit card details you enter during the checkout. Find out more
Security
All personal information you submit during the order process is encrypted and secure
Prices: only $6.99 for the time signature metronome or $26.99 for the Pro version with all the Bounce Metronomes for Swing, Polyrhythms etc. - for detais see Versions and Prices
You receive the unlock key instantly as soon as you complete the checkout. You can use it on any computer you own and for all future updates of the software.
There's a Money Back Guarantee.
You can also buy it with PayPal (alternative method), Google Checkout or E-Junkie - or RegNow.
I also make a few copies available on E-bay from time to time.
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What are the Versions (Order types)?
$6.99 Basic Metronome - Just the Basic Metronome - Any time signature, with subdivisions, any tempo, also accent and skip beats. Also has a stripped down version of the Gradually Varying Tempo window with a single gradual tempo change - then back again - and the Go Silent Briefly option, also beat boxing set instrument for individual beats. Also includes the software conductor and drum sticks. For details see Feature Comparison Chart. Also unlocks midi save for the parent program Tune Smithy
$26.99 Bounce Metronome Pro- If unsure get this one - best for most users. Adds fully featured version of the gradually varying tempo, swing, polyrhythms, drum and dance rhythms, rhythm cycles amongst other features, and all the Bounce Metronomes. Also unlocks the fractal tunes of the parent program Tune Smithy - Play and create tunes as intricate as Snowflakes - your own royalty free music. Bounce Metronome Pro started as the Polyrhythms task in Tune Smithy - which itself evolved from the polyrhythmic fractal tunes.
$44.99 Complete - Unlocks Bounce Metronome Pro and all the tasks of the parent program Tune Smithy. This includes keyboard and composition retuning features. This may be
your best choice if you are a microtonalist or musician with keen
interest in retuning, wish to use the audio pitch tracer, or are
interested in the Lambdoma music therapy.
The keyboard and composition retuning tasks in Tune Smithy are of special interest to anyone who uses pitches outside the gamut of the twelve equally spaced notes of the modern "Western" music scale. That is of more relevance than you may think - as it includes the mellow just intonation tunings, historical temperaments from Bach to Chopin temperaments, Indian music, Arabic Maqams, Thai, Japanese, Pygmie and other African tunings, Jazz,... the list goes on and on. So you may well find this feature useful even if you don't call yourself a "microtonalist".
$94.99 Institutional / multi-user license - for schools or colleges or other organisations and companies.
To find out exactly what is available in the Basic and Pro metronomes, the best way is to take the program for a test drive. With the basic metronome you can use all the features available in the simpler interface. Change to the Pro metronome or any of the other metronomes included in the program and you will need the Bounce Metronome Pro unlock key.
For details of what you get for your unlock key in Tune Smithy, read on:
These features of Tune Smithy are free:
The Basic key key unlocks
It's the same as the Tune Smithy MIDI SAVE key.
The Pro key unlocks all those and also:
- Fractal Player - PLAY
- Fractal Composer - PLAY
- Many controls - PLAY
- Metronome & Polyrhythms - PLAY
It's the same as the Tune Smithy PLAY key.
For more about the royalty free fractal music see Play and Create Tunes as intricate as Snowflakes.
The Complete key unlocks everything, so it also unlocks:
It's the same as the Tune Smithy MIDI RELAY key.
You get Tune Smithy here: Tune Smithy.
Note that Bounce Metronome Pro is more up to date than Tune Smithy. It includes many features not included yet in Tune Smithy - you will particularly notice that with the Metronome and Polyrhythms task in Tune Smithy which is an older version of Bounce Metronome Pro.
The next update of Tune Smithy should help with that, no release date yet but you can join the Tune Smithy updates notification list to be notified when it is ready. If you want to do that contact support@robertinventor.com
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No, sorry, there isn't. No plans for one either, for techy reason.
You may be able to run it on one of those operating systems using a Virtual Machine such as Parallels Desktop for the Mac. Also you may be able to run it under Wine on Linux.
I can give no support for those ways of running it. But if you try it and report a bug I'll do my best to fix it.
For details: No native mac or linux
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You download a free trial program, and try it out before the purchase. It's rather like test driving a car before you buy it. You can make sure that it is suitable for your purposes and compare it with other products, before you buy it. The details of how this is done varies from program to program.
With Bounce Metronome Pro, the same download is used for purchase and for the test drive. Your test drive unlocks all the features for thirty days. During this period you can use the program in exactly the same way as someone who has purchased it.
After the test drive is over, if you haven't bought it yet, then you may be able to continue to use a feature limited version of the program for free.
In the case of Bounce Metronome Pro, then the feature limited version is intended only as a reminder of what the program can do. The animations pause every few seconds, and the sound times out after a few minutes. You need to buy the program to use it after the test drive is over. You automatically get a new test drive when the version number changes - this lets you evaluate new features if you haven't bought the program yet. Or contact me if you need a new test drive between version updates at support@robertinventor.com. You get your second test drive automatically no questions asked. There are generous discounts for anyone who finds the cost of the program hard to find.
This system helps both the authors and the users. You get to try the program out first before you buy it. The authors can focus efforts on the programming and support for users, and don't need to pay any extra costs for packaging and distribution. The system has many advantages, and is often used for programs nowadays.
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The test drive wasn't long enough - can I get another one?
Yes indeed. You can request another test drive at any time if you need to evaluate a new feature or re-evaluate the program.
You also automatically get a new test drive when the program version number gets updated so that you can try new features introduced with the new version.
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Is it a secure order?
Yes it is. All personal infomration you submit is encrypted and secure.
The order is processed by my e-commerce partners who have specialised in providing this service for shareware authors.
I never see your credit card details myself. I just get notification that you have bought Bounce Metronome, together with details of the order type etc.
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What is your privacy policy?
We value the trust you place in Robert Inventor. The information you provide is used only to help you and is never shared with other parties except when needed to assist you.
Learn in detail how we use and protect your personal information.
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Can I purchase using PayPal?
Yes you can. The best way to do that is probably to use the Paypal Order Page. . If you don't have a PayPal account you can just buy using your credit card. Or if you already are an account holder, then you can skip the step where you need to enter your details as PayPal has them already.
You can also use FastSpring anyway, which works just fine for PayPal, just that you need to re-enter your phone and address even if you are already a PayPal account holder. Go here:
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Is it available on E-bay?
Yes, it is from time to time. I make a few copies available on e-bay UK and you can bid for it there, or buy it right away at it's "buy it now" price.
It is also available on e-bay in other countries - just search for "Windows metronome" (That link shows the US search results).
You receive the unlock key as soon as you complete the purchase just as with the other order methods.
If you don't see it there, then drop me a reminder and I'll put it up for auction again.
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Are there alternatives to buying on-line?
Yes, you can also pay by mail, fax, wire, and PO. You can also pay by phone.
Of course, if you send a check by mail, then you receive the unlock key after your check arrives.
If you live in the UK you can also post me a cheque, in UK pounds.
mail etc - phone - UK pounds
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Payment by mail, fax, wire, and PO.
To use any of these methods, you need to use the RegNow order page, and after you choose "order now", choose how you wish to pay from the Payment Method drop list. You then get instructions about how to complete the payment, usually along with an order id (e.g. you need to write the order id on your c heque if paying by post).
Some of these alternative methods incur a handling charge of the order of two or three dollars.
For details, and for answers about other common questions about the payment process, see the RegNow
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Payment by phone
Contact the RegNow 24/7 Customer Service Center at +1-952-646-5331 or toll free from the US and Canada at 1-877-353-7297
When you place the order, tell them the order id for Bounce Metronome, which is 3669-7, and the desired order type, i.e. Play, Midi Save, Midi Relay or Complete.
Phone orders are subject to an additional $3.00 USD order processing fee.
Credit cards accepted include:
Visa
Mastercard
Visa Check Card
Eurocard
MasterMoney
American Express (USD only)
Discover (USD only)
Currencies supported for phone orders:
US dollar (USD)
Euro
British pound sterling (GBP)
Australian dollar (AUD)
Canadian dollar (CAD or CDN)
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Payment by Post in UK
You can also pay in GB pounds and send a cheque directly to me. See Post UK .
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How do I unlock the program?
You will receive an unlock key code instantly when you complete the order. This is valid for all future releases of Bounce Metronome Pro. The unlock key will come with instructions on how to use it. Basically you enter it into the unlock window from Help | Unlock. If you have already downloaded the program, there is no need to download a new version. You just unlock the download to convert it into the fully featured program.
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I have purchased Bounce Metronome before. Can I update to a new order type?
You can upgrade from Pro to Complete, (to fully unlock Tune Smithy as well). To do that, order the Midi Relaying (Midi In) code for Tune Smithy, and enter it on a new line below your original unlock code using Help | Show Unlock key.
You end up having two codes in the unlock window, and you may prefer to have a single unlock key. If so, you can contact me to convert them to a single code for the new ordering level. I can normally reply within a few days but it can be longer at times.
Contact me for more information or if you have any questions, support@bouncemetronome.com
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Can I use my unlock key on other computers?
Yes - you can use it on other computers, for your own use only, for instance when you travel or visit friends and relatives.
When finished - you need to remove the unlock key (from Help | Show Unlock Code | Delete Unlock Key) or uninstall the program + its unlock key when you leave
If you do leave your unlock key on a computer then let me know and I will mark it as missing for future uploads of the program and issue another one.
The copy is for your use only. None of my programs are hardware locked. This means that you can use your copy on any computer without needing to contact me first.
For my reasons and more details, see Will my unlock key work on any computer? (opens in new window)
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Does the unlock key apply for all future versions of Bounce Metronome?
Yes it does. You never will need to pay to update to the latest version of Bounce Metronome.
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Does the program come with printed documentation?
No there is no printed documentation. Instead there's extensive context sensitive help. Whenever you change to a new window within the program or want to use a control, you can find help for it right there within the program.
The help appears in the form of a brief summary tool tip when you hover the mouse over a control or over the title bar of any window. Then simultaneously in the help window you can see extensive help, tips, suggestions etc. for that particular control or window
There's also an overview page with general help, and help to get started.
It works well, almost never get e-mails from users who are puzzled about how to use the features in the software.
However, if you do have any questions not covered in the help, please contact me for friendly assistance at any time, contact: support@tunesmithy.co.uk. You can also post about them to the forums.
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Can I get it on CD?
Yes, you can buy the setup program on CD - buy it through FastSpring, and select the option to add it on CD on the order page.
Or do you want just the CD on its own without an unlock key?
You can also order the CD on its own using PayPal.
Note. This CD has the same setup program you download from the download page. You only need to get it on CD if for some reason you can't download it to your computer.
Also sometimes the CD lags a bit behind the software you can download because it takes them about a day to update when I make any changes to the CD, and because sometimes for very minor changes I don't update the CD at all. If you don't need it on CD, it is better to get the latest from the download page instead.
You will need an unlock key to unlock the program on the CD. You can use it for 30 days without an unlock key.
If you want to be sure you get the very latest on CD then send me an e-mail and I'll update it specially if necessary and let you know when the CD is up to date.
What's on the CD
It contains everything from the Download page, the Extra Downloads, and it also included the latest Tune Smithy download as well. Then it also has the latest version of the What's New and the Bug Fixes page for the date the CD was made.
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Can I supply it on CD to others?
Yes you can supply the evaluation version in this way. You can charge a reasonable fee for copying and CD making. You must make it clear that the evaluation version is freely available for download if they prefer.
If you want to supply unlock keys as well, or special discounts or coupons, contact me to make arrangements.
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If you change your mind after the purchase within 30 days, return your unlock key for your money back, guaranteed.
Contact support@bouncemetronome.com for your refund. No explanations required- if you want a refund, you will get it, as simple as that.
Normally I expect you to contact me within 30 days of the purchase to claim this refund.
Money back claims are handled individually - please be patient
PLEASE NOTE, I handle these individually at present. So please be patient if you don't hear from me right away as I am sometimes off-line.
At most times of the year you can expect to receive your refund within a few days of your e-mail.
Sometimes it may take a little longer. My e-commerce partners are available 24/7 but occasionally I may be unavailable myself. If you don't hear from me, I may be off-line for more than a few days, either for holiday or some emergency.
If you bought from Fastspring, you can get the refund from them directly 24 / 7
If you bought the software from Fastspring (the big red buttons on this website) then you can just ask them for a refund at any time. I have authorised them to pay refunds without any need to contact me first.
Just show them this page when you ask for the refund: Fastspring money back guarantee page. Don't use the Order Now button on that page. Just send them the url when you ask for the refund.
They will recognise it by the url as a page on my special part of the fastspring website, which no-one else can edit, and so as an authorisation from me. You can normally expect to get your refund within 24 hours this way.
Details of how it works
After your refund, your old unlock key gets marked as invalid, and so will no longer work with future updates of the software.
Note, if you ask for a refund, this only invalidates the unlock key you bought, not your name.
So, if you find later on that you need the software after all (maybe because of a new feature) you can just buy a new unlock key.
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Are there any Discounts?
Yes, there are discounts for low income and unemployed, educational, under 18, retired, and depending on your country. The country level discounts help to make the prices equitable - means you need to work roughly same amount of time to earn the price of the software whatever your country.
This software is For Win 2K, XP, Vista or Windows 7. Sorry not available for Windows CE which you get on mobile devices and some netbooks. Not yet available for Mac, or Linux. No version for phone yet either.
How to get your discount
Select the appropriate discount in the drop lists below. Then use the Add to Cart button and continue through to the check out to buy the software with PayPal, Google Checkout or your credit card.
You will get your unlock key in seconds, as soon as you complete the checkout.
These are "Trust the buyer" discounts. I leave it up to you to choose the appropriate level. You can also choose to pay more than the level you are entitled to, if you wish to show your appreciation. So just select whatever discount level feels right for you, and proceed to checkout.
If you have any questions, for friendly help just contact: support@bouncemetronome.com .
Order drop lists
For details of what each order type unlocks see What are the order types
Bounce Metronome Basic - Features include: Gravity Bounce, All time signatures inlcuding Odd with any number of subdivisions, any tempo, accent and skip beats, and Gradual Tempo Changes (simpler verseion). Also unlocks Midi Save for Tune Smithy. If you need help to decide, see FAQ - What are the versions available? |
| Bounce Metronome Pro - If unsure get this one - best for most users. Adds swing, polyrhythms, rhythm cycles etc and all the bounce metronomes and pro features. This key also unlocks fractal tunes for the parent program Tune Smithy - play and create tunes as intricate as snowflakes - your own royalty free fractal music |
| Complete - Unlocks Bounce Metronome Pro and all the tasks of the parent program Tune Smithy. This includes keyboard and composition retuning features. This may be your best choice if you are a microtonalist or musician with keen interest in historical temperaments, the tunings of world music or microtonal music, wish to use the audio pitch tracer, or are interested in the Lambdoma music therapy. For details of which Tune Smithy features this unlocks see the FAQ - What are the order types |
| Institutional / multi-user license - for schools or colleges or other organisations and companies. |
Why are there these country dependent discounts?
The reason I have different price levels for different countries is to take account of the exchange rates between countries, and differences in average earnings. For instance a price that's half an hour of earnings for a professional in full time employment in the US might be several days of earnings for the same professional in India. Since there are no material costs involved, then I can adjust the prices in this way depending on the country.
So, this helps to make the prices equitable. Basically means the same amount of time you need to work to earn the price of the software whatever your country.
Many other country discounts are available, see Special Discounts for Individual Countries
How to buy with your credit card if you aren't a PayPal member
To buy with your credit card use the PayPal button in the shopping cart. You will be given an option to buy it directly with your credit card. You don't need to join PayPal to do this..
SPECIAL NOTE You can't use these discounts for the CD - for the reason, and to buy a separate copy of the CD if you need it, see No discount for CD
Get your unlock key instantly
It's fully automated so you get your unlock key as soon as you complete the checkout.
No identification or evidence required
It's a "Trust the motorist" type scheme (like those parking sites which trust the motorist to pay the parking fees). I rely on you to select the appropriate discount for your situation. It seems to work fine and it saves both you and me a lot of time to do it that way.
Here are the details for the discounts:
- Student, teacher, or at school - 50% off
- Unemployed or at a similar level of income - 75% off
- Very low income - or in difficult circumstances - 90% off
- Country of citizenship or residence with lower average wages than the US - discounts depend on the country, from 10% off for Japan, Canada and Germany to 97% OFF for India and many other countries
See Special Discounts for Individual Countries
Any questions, contact me support@bouncemetronome.com
Security and Privacy
It's a secure order, and your privacy is respected. I use PayPal or Google Checkout to process the payments, and an industry respected third party e-junkie to supply your unlock keys to you instantly and to send you the thankyou e-mail.
The e-mail address you provide during the checkout is used only to send you the unlock key and thankyou e-mails, i.e. only for the purpose for which you provide it. I never see your credit card details. I do see your snail mail address which is used for verification by PayPal or Google Checkout - they show it to me in their notification e-mail.
So, I do sometimes look at the snail mail addresses and it helps me to check which countries I sell to (e.g. I used them just now to help guide my choice of which countries to show in the drop list of the most commonly used country discounts above) - but I don't use them in any other way.
None of this information is shared with any third party. You can see all the details I hold about you on request. All the other parties involved in the process - PayPal, Google Checkout and e-junkie - have a similar policy of respecting your privacy and security.
Why is there no discount for the CD option?
You can't use the discounts with the option to buy the product on CD as that's a material cost for the CD + postage + fees for SwiftCD which has to be covered by the amount you pay - and I have very little margin to play with there. I supply the CD more or less at cost. There is a small margin, which is mainly there to cover differences in postage costs for different countries.
I can offer a discount for any of the unlock keys for the downloaded software.
Most users don't need the CD. Everything on the CD can be freely downloaded from this web site.
If you need it on CD as well, then you should buy the CD separately which you can do here:
You will need an unlock key to unlock the program on the CD.
The CD contains everything from the Download page, the Extra Downloads, and it also included the latest Tune Smithy download as well. Apart from that it just has the latest version of the What's New and the Bug Fixes page from the date the CD was made.
There is nothing on it which you can't download from the web site and the downloads are nearly all just a few MB in size - takes very little time on broadband.
Also the CD lags a bit behind the software you can download.
If I have just uploaded a new version then the CD for it is normally ready to purchase within a couple of days of the upload.
Do you have questions about this?
If unsure whether to get the CD, or have any questions, just contact me.
If it is a big outlay for you, you probably want to know if I am about to do a new update, and will want to wait for it before ordering. Again just contact me and I'll let you know if the CD is up to date and about when is the best time to buy it.
contact me with any questions at all about this.
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Can you give me a free unlock key (crack) for your software?
Sorry, this is a business, so it's not usually possible to provide free unlock keys. I can provide free keys for:
- Collaborators working on the project with me.
- Reviewers or blog authors who want to do reviews of the software.
If you want an unlock key for a review, contact me and if necessary, give more details so I can verify you are who you are.
However you can get generous discounts, in some cases the price may be less than a dollar
If you have a very low income you can get a 90% off discount on the prices, and if you live in a country such as India or are a citizen of such a country, even higher discounts are possible such as 98% off.
Prices with the discount are probably lower than you expect. It's designed so anyone can easily afford to buy it. Also it is all automated, so you will still get your unlock key immediately as soon as you complete the checkout. See Discounts (above).
Warning! As far as I know there are no genuine cracks available for this product, at least, I've had no reports of any and haven't found any myself. It is well protected by a third party company who specialise in protecting software from crackers.
When searching for cracks for my software on-line, I find few sites that list the product at all (which tends to confirm that there are no genuine cracks available). The ones that do are often obviously very dodgy - so much so that I'd rather not test their supposed crack to confirm that it is not genuine. I believe that these sites are probably not genuine, especially with what I know about how well protected the software is.
At least some of these sites may be designed to steal your personal details or to infect your computer e.g. with viruses or premium rate hidden dialing programs or similar. Please, for your own safety, keep well away from them.
Instead get a low cost discount unlock key here. If even the 90% off discount is too much for you, then choose the 98% discount (don't worry that it says you need to be in India etc. to get it) and you will be able to buy the complete program for less than a dollar, currently - 0.99 cents.
I don't want any of my potential customers to feel the need to go to these dodgy cracker sites to find a way to use the software. Much better if you get the very highest level of discount available - and even if what you pay is only $0.99, the extra income may still be useful as well..
See Discounts above.